CXM

By: JINGdigital2018-10-02

Job Responsibilities:

 

  • Formulate and implement the industry WeChat and company platform strategy, provide regular platform operation training for customers
  • Provide consultation to customers on Wechat, platform products, system docking, etc. to understand, collect, organize and feedback customer needs
  • Compile and share internal customer cases to provide monthly and quarterly / annual data reports to customers
  • Regularly test WeChat and company platform functions, share test reports.

 

Requirements:

 

  • Bachelor degree or above, experience in system integration / marketing strategy is preferred.
  • Knowledge of software engineering, good ability of project planning, requirement analysis, schedule control and risk management, and some practical operation experience.验;
  • Strong customer communication ability and business processing ability, good team spirit;
  • Strong learning ability and challenging spirit.
  • Good command of written English and be able to communicate in simple English.
  • Looking to be a part of a fast growing exciting company.