Mission：
- Increase qualified leads to sales through quantitative measuring tools
- Improve and measure customer satisfaction
- Ensure company is reacting to customer feedback
Job Responsibilities：
- Product manage knowledge base and onboarding training program
- Work with Product Managers and Front End for simple UX product improvement
- Improve customer onboarding process
- Improve customer feedback process
- Test and optimize marketing tactics for customer acquisition and conversion rate optimization
- Current Website and O2O program
Requirements：
- Comfortable with A/B Testing and Data Analytics and Pivoting
- Editing and copywriting skills
- Knowledge about both inbound and outbound marketing
- Programming knowledge: even if it’s not compulsory, it is recommended.
- Being performance and results-oriented; curious and creative; relentless in pursuit of growth
- Being social and understanding users’ behavior. Having great customer relations skills and being focus on customer experience
REQUEST A DEMO
REQUEST A DEMO
